Month: October 2019

  • Are we ready for the 21st Century?

    Nah not really Although the article is focused on South Africa it is equally relevant for most countries in the world The headlines scream: South Africa is the most unequal country in the world.  A 2018 World Bank report on poverty and inequality in South Africa found that, in many ways, the legacy of apartheid…

  • Are you ready for tomorrow?

    Are you ready for tomorrow—no matter what tomorrow brings? The Human Touch In a world filled with Artificial Intelligence, human contact and the personal touch will be more critical and sought after than ever – Technology will free up time for hotel staff to focus on what matters most: helping guests to connect with one…